Safe space. Professional care. Restored hope.

Compassionate Support for You & Your Family

Compassionate counselling for individuals, couples and families in Durban, KwaZulu-Natal — online or in person, in a safe, confidential space. Whatever you're carrying, you don't have to face it alone.

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0Specialised servicesFrom individual counselling to court reports
0Languages spokenEnglish & isiZulu
0Partner networksMedical aid & corporate wellness providers
0 daysOpen every weekMonday to Saturday, after-hours by arrangement

SACSSP Registered

Every session is guided by the ethical standards and accountability of the South African Council for Social Service Professions.

Judgement-Free Space

A warm, welcoming space where you can speak openly and honestly, without fear of judgement or shame.

100% Confidential

What you share stays between us — private, secure, and protected by professional ethics at every step.

Bongiwe Mkhize, registered social worker
About Me

Hi, I'm Bongiwe Mkhize

I'm a registered social worker passionate about helping families navigate life's most challenging moments with dignity and care.

I specialise in individual, couples and family counselling, trauma support, and teen & child wellbeing. My practice is built on empathy, confidentiality, and evidence-based approaches.

SACSSP RegisteredConfidential & EthicalBHF RegisteredOnline & In-Person
What I Offer

Services Tailored to Your Needs

Every person and family is unique — my approach is too. Here's where most people start.

Client sitting quietly during a one-on-one counselling session

Individual Counselling

Confidential one-on-one sessions addressing stress, anxiety, depression, grief, and life transitions.

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A family embracing warmly outdoors

Couples & Family Counselling

Strengthening relationships and rebuilding trust — for couples, families, and everyone in between.

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A calm, sunlit room offering a safe space to process emotions

Trauma, Children & Emotional Wellbeing

Trauma-informed support and age-appropriate care for adults and young people navigating difficult experiences.

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Professional Affiliations

Registered, recognised & accountable

My practice is registered and affiliated with South Africa's professional and healthcare bodies.

SACSSPRegistered
BHFRegistered
EAP-SARegistered
How It Works

Getting Started Is Simple

Reaching out can feel like the hardest part. Here's what to expect from your first message through to ongoing care.

1

Reach Out

Send a message, call, or WhatsApp to share a little about what you need.

2

A First Conversation

We'll chat briefly to see if we're a good fit and answer any questions.

3

Your First Session

Meet in person, online, or at home — in a space built for honesty, not judgement.

4

Ongoing Care

We'll build a rhythm of sessions that works for you, adjusting as you grow.

Inside your first session

Three stages, and you'll know how each one goes before you arrive. The session runs as long as the work needs — it is never cut short by a clock.

As we begin

Paperwork & confidentiality

We cover what stays private, and the rare legal exceptions where it cannot. You will know exactly where you stand before you share anything.

The heart of it

Your story, at your pace

You talk about what brought you here. There is nothing you are required to disclose, and no pressure to get through it all today.

Before you leave

A plan you agree to

We agree what to focus on, how often to meet, and what happens next — before you leave the room or the call.

Before You Book

Is this the right kind of support?

An honest answer matters more than a booking. Here's where I can help — and where someone else is genuinely the better call.

We're likely a good fit if…

  • You're carrying stress, anxiety, low mood, or grief that has started to feel heavier than usual
  • Your relationship or family needs a neutral space to be heard and to talk honestly
  • You want practical coping strategies alongside somewhere to simply be listened to
  • You're supporting a child or teenager through a difficult season
  • You would rather meet online, or somewhere private and close to home
  • Your workplace has referred you through an employee wellness programme

You may need someone else if…

  • You're in immediate danger, or thinking about harming yourselfPlease contact the SADAG Helpline on 0800 567 567 (24hr) or your nearest emergency room now — not a booking form.
  • You need medication for a mental health conditionThat is prescribed by a psychiatrist or doctor. I can point you toward one.
  • You need a formal psychological assessment or diagnosisThat falls within a psychologist’s scope of practice, and I will refer you.
  • You're looking for legal advice on a matterAn attorney is the right person. I do prepare professional and court reports where they are needed.

Not sure which applies to you? Ask on WhatsApp — no appointment needed to ask a question.

A calm, softly lit space with a book, tea, and flowers
Why Clients Choose Bongiwe.M

A Space Built for Healing

Every session takes place in a space designed to feel safe, warm, and completely free of judgement — whether we meet online or in person.

My goal is simple: to help you feel truly heard, at a pace that respects where you are right now.

  • Confidential, non-judgemental space
  • Evidence-based, person-centred approach
  • Flexible: in-person, online, or at home
  • SACSSP registered & ethically bound
Online Counselling

The same care, from wherever you are

Secure video sessions for anyone in South Africa — whether you're in a different province, between commitments, or simply more comfortable at home.

  • Encrypted, private video — nothing is recorded
  • Available anywhere in South Africa
  • The same rate as an in-person session

An illustration of a secure online session.

Professional Endorsements

Trusted by Peers & Professionals

What colleagues and referring professionals say about working with me.

"The wound is the place where the Light enters you."

— Rumi

Ready to Take the First Step?

Reaching out is the hardest part — and the bravest. I'm here to listen, support, and walk alongside you.

Contact MeCall Now